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Meet Me by Fermax (hereinafter the application") is the call divert application from the FERMAX MEET IP system, a 100% IP system based on P2P infrastructure that provides excellent HD"
Meet-Me App. Meet Me by Fermax (hereinafter the application") is the call divert application from the FERMAX MEET IP system, a 100% IP system based on P2P infrastructure that provides excellent HD quality video and crystal-clear audio communication. This system is manufactured and distributed by Fermax Electrónica, S.A.U.
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(hereinafter, " Fermax "), company registered at Avenida Tres Cruces 133, 46017 Valencia (Spain), holder of CIF A46036554. Downloading and using the App confers the status of User of the App (hereinafter, the " User ") and implies full and unreserved acceptance of these Terms and Conditions of its use (hereinafter, the " General Conditions ") and our Privacy Policy . Fermax therefore recommends that Users carefully read these Terms and Conditions and the Privacy Policy before installing or using the App. If you have any questions about the App or these Terms and Conditions, please contact Fermax at privacidad@fermax.com. 2.Definition of keywords. The Fermax MEET ME "Call Divert Service" allows you to remain constantly connected to your Fermax video door system at home via a mobile application. " Fermax " is the company that offers the Call Forwarding Service to the User. " License " is the User's identification code, made up of a series of pseudo-random alphanumeric characters, which unequivocally identifies the User when authenticated against the Call Forwarding Service. "MEET" is a 100% IP system based on P2P infrastructure that is highly efficient, flexible and adaptable. "MEET ME by Fermax" is a mobile application under General Public License v2 that is available for free on both the iOS platform from the Apple Store and on Android from Google Play. " Material" means all textual or multimedia information (video messages, texts, music, sound effects, photographs and graphics), the selection and arrangement thereof, as well as the source code, software compilations and other material contained in or available through the App. " Privacy Policy" is Fermax's data protection and privacy policy, available at https://www.fermax.com/legal/. " Trademarks" are the trademarks, service marks and logos included in the App owned by Fermax or its group companies. " User " is the person who intends to use the service and accepts these Terms and Conditions. The "User Receiver Unit" is MEET's internal video unit (a monitor at the user's home). The "Visitor Call Unit" is MEET's external call unit (outdoor panel). The "SLA" is the service level agreement between the service provider (Fermax) and the end user (user with the Meet Me application registered with a valid MEET ME account). 3.App Meet Me by Fermax. This free application provides the user with a call divert function, included as standard in the FERMAX MEET systems. The entire Meet system must have access to an appropriately configured common internet connection with sufficient bandwidth. The application allows you to use the call divert service to remotely control your entrance door from the portal and to receive calls remotely from anywhere in the world. The Call Divert Service can only be accessed using a valid account registered with the Meet Me cloud service. The call divert service consists of: Notification of remote calls at user’s mobile phone. Audio and video communication between the outdoor call panel and your mobile device. Remote door opening function. Additional services such as relay activation or concierge call. 4.The MEET ME by Fermax service. All the necessary hardware and software infrastructure to provide the end user with the Call Divert Service. A common internet connection is required for the MEET system network. The upload bandwidth dedicated for each outdoor panel installed in the system must be at least 3 MB. Check the internet service requirements with your installer to ensure the service is compatible. When the user downloads the application, the Terms and Conditions of Use must be accepted before they can register to use the service. 5.Consent for data collection/use by Fermax. You agree that Fermax Group companies collect and use technical information about the use of the service, for the purposes of providing the service itself. All information collected will be conveniently anonymised and treated with the utmost confidentiality. Fermax will not use the personal data of Users for any purpose other than those expressly stated in this Privacy Policy unless it is a purpose which has been expressly permitted, is required by applicable law or in cases where Fermax has previously obtained the due consent of Users. 6.Account and Personal Information. You must use a valid registered MEET ME account to use the aforementioned service. While operating in standard mode, Fermax does not collect any kind of personal information from the user. However, the user can enable a debug mode in the App by introducing a specific set of commands. In such case, Fermax can access the user's Contact List information and, if required, upload it to Fermax servers. The data is used solely and exclusively for debugging and bugfixing, and it is deleted right after the completion of these tasks. Should you have any queries, you can consult our GDPR policy at the following link: https://www.fermax.com/intl-en/privacy-policy. To access the personal information Fermax has about you, you can send your request to privacidad@fermax.com. Likewise, the User must maintain the confidentiality of the password of his service account, agreeing to notify Fermax as soon as possible of any unauthorised use of his/her password or any other breach of security related to the service. 7.Proprietary Rights and License for Use. Copyright, database rights, and other intellectual property rights in all Material and Trademarks included in or available through the App are owned or licensed by Fermax or its group companies. All rights reserved. Fermax hereby grants you an international, non-exclusive, royalty-free, revocable license to use the App for your business and personal use in accordance with these Terms and Conditions. You may view, print or download extracts of the Material for your personal use, but you may not copy, edit, change, reproduce, publish, display, distribute, store, transmit, commercially exploit, disseminate in any form or otherwise use the Material without the express consent of Fermax. You may not use, copy, edit, change, reproduce, publish, display, distribute, store, transmit, commercially exploit or disseminate the Trademarks without the prior written consent of Fermax Group. 8.General Conditions of Use. These Terms and Conditions constitute the entire agreement between you and Fermax regarding the use of the App. The App is made available to you free of charge for your personal use and may not be used for any commercial purpose, or for any unlawful or unauthorised purpose. You agree that the terms of the agreement with your respective mobile network provider will continue to apply when you use the App. Therefore, the mobile network provider may charge you for access to network connection services during the connection when accessing the App or any other third-party charges that may arise. You assume responsibility for such charges if they arise. Fermax reserves the right to modify or revoke the App, as well as the power to revise, modify or update these Terms and Conditions at any time, in which case it will duly inform Users of such change so that they can accept the new terms and conditions. 9.Code of Conduct. When using the App you must comply with all local regulations of your country of residence, any other applicable international laws and these Terms and Conditions. In particular, and without being exhaustive, it does not accept: Using the App illegitimately or in a way that encourages illegal activity, including, but not limited to, copyright infringement. Attempting to gain unauthorised access to the App or any networks, servers, or computer systems connected to the App. Modifying, adapting, translating or reverse engineering any part of the App, or reformatting or framing any part of the pages comprising the App, except to the extent expressly permitted by these Terms and Conditions or applicable law. Allowing third parties on your behalf to: i) make and distribute copies of the App, ii) attempt to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange, or translate the App, or iii) create derivative works of any kind from the App.
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